FAQ

Does it really work overnight?

Yes, and the trick is damp hair — not wet, not dry. Wrap away from your face, sleep, unwrap slowly with your fingers. If your hair isn't holding, your hair was probably too dry when you wrapped it. We've yet to find a hair type it doesn't work on.

My hair is very fine / very thick. Will it still curl?

Yes to both. Fine hair holds curl with less tension — wrap a little looser. Thick hair needs the wave to set for longer — wrap earlier in the evening, ideally a couple of hours before bed.

How long do the curls last?

Day one: defined waves. Day two: soft, lived-in beach waves (most people's favorite). Day three: hair texture, second-day hair done well. After that, a little damp on the ends + a re-wrap brings them back.

Can I actually sleep on it?

The rod is memory foam, designed to be slept on. Most customers don't notice it after the first night. Side-sleepers, back-sleepers — both work.

How does shipping work?

We ship from a US warehouse, 5–8 business days within the US, 7–12 days to EU. Free on orders over $50. Tracking is automatic. Most kits arrive in a week.

What if I don't like it?

30 days from when it lands at your door. Unused, in the original packaging. We email you a return label, no questions asked. We just want to know what didn't work — it helps us make the next version better.

Where do you ship?

United States, Canada, United Kingdom, Australia, and the European Union. More countries soon.

How do I contact you?

Email us at hello@solene.shop. We answer ourselves, usually within 24 hours, Monday–Friday.